Privacy, Terms of Use, Refund and GDPR Policies:
Privacy Policy:
Hilary Renaissance has never sold personal information to someone else for advertising purposes, or made money by showing other people's ads.
Your privacy is important to us. (This statement of privacy applies to the www.calmpet.com (CP) and www.petpsychicfindslostpets (PPFLP) websites.)
CP and PPFLP does not sell, rent or lease its customer lists to third parties.
CP and PPFLP collects and uses your personal information to operate its websites and deliver the services you have requested. CP and PPFLP may collect personally identifiable information, such as your name, email address, phone number and other information.
CP and PPFLP may share data with trusted partners to help perform website statistical analysis and conduct financial transactions. Google, PayPal, MasterCard, Visa, Discover payment services and other companies perform services on our behalf based on our instructions.
CP and PPFLP will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal or financial process served on CP and PPFLP or the website's owners; (b) protect and defend the rights, finances or property of CP and PPFLP; (c) prevent and report fraudulent actions of users by alerting other animal communicators and others of fraudulent actions of against CP and PPFLP; (d) act under exigent circumstances to protect the personal safety of users of CP and PPFLP, other animal communicators or the public.
CP and PPFLP will disclose your personal information, without notice, when we, in our sole discretion, believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to defend our interests and/or to comply with our legal and regulatory obligations.
Generally:
Unfortunately, no data transmission over the Internet, telephone or other forms of transmission can be guaranteed to be 100% secure. Accordingly, while CP and PPFLP strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us or from offline services or telephone communications or all other forms of communications. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our servers and business location.
If you have any questions about privacy policy of CP and PPFLP, you can send an email to hilary@calmpet.com.
Terms of Use
Welcome to our website. (This statement applies to the www.calmpet.com (CP) and www.petpsychicfindslostpets (PPFLP) websites.)
By using this website and any of the services of Pet Psychic Hilary Renaissance found on this website you agree to the Terms of Use below.
By making payment to Hilary Renaissance and paying for the services available on this website you agree to all of the terms of use and conditions below.
Payment Refund Policy:
All payments are non-refundable.
Appointment Cancellation Policy:
All sales are non-refundable. You may reschedule up to 24 hours before your session time and have one year to redeem your session from date of payment.
Cancellation and missed appointments for any reason within 24 hours of appointment time forfeits the session time / money paid.
Legal Disclaimer:
This site, Hilary Renaissance, PayPal, MasterCard, Visa, American Express, Discover card and all service providers used by this web site are not liable for any direct, indirect, or incidental, consequential, or punitive damages arising from using Hilary Renaissance pet psychic services available on this site, its content or its services.
Hilary Renaissance promises to use reasonable endeavors to ensure that users of her pet psychic services and this website are given positive guidance, however if the client is requesting information relating to:
* Lost animal recovery: Hilary Renaissance and the owners of this website cannot guarantee that the user’s lost animal will be recovered once the user has used Hilary Renaissance’s services or the services available on this website. The longer the animal has been away, the more difficult it is to find them. While Hilary Renaissance will use her abilities to support you in your efforts to locate lost animals, Hilary Renaissance and the owners of this website can make no guarantees of their recovery. What Hilary Renaissance and the owners of this website can provide are clues that may be helpful to you in your search.
* Legal matters: It is recommend that clients seek advice from a solicitor/ lawyer.
* Veterinary questions: The client must seek veterinary advice from a qualified professional.
* Mental disorders: The client must clarify their condition by taking professional advice from a qualified health professional.
Hilary Renaissance and the owners of this website shall not be held liable for any stress, financial loss or loss of income caused by any pet psychic services or event incurred in the process of providing a service to the user of pet psychic services.
Hilary Renaissance and the owners of this website will not be held responsible for any damages to the user that are the result of using this site or pet psychic services available on this website.
This includes the terms below that could cause damage:
* Failure of the site to conform to the manner or expectation the user expected or desired
* Linguistic or other types of error
* Omissions
* Interruption in the services available on the website
* Computer usage problems
* Computer hacking, data theft or theft of personal information
Hilary Renaissance and the owners of this website are also not liable for any damages caused by:
* Pet Psychic readings and services
* Damages caused to compensate someone from loss or injury
* Consequential damages
* Incidental damages
By engaging in pet psychic services on this website and offline, you provide personal information to CL and PPFLP at your own risk. However, once we receive your transmission and all other forms of communication, we make our best effort to ensure its security on our servers and business location.
All pet psychic readings and consultations are intended to offer an insight into an animal’s life and do not in any way, constitute legal, veterinary, financial, or professional advice.
By engaging in pet psychic services on this website, you understand that pet psychics do not diagnose illnesses, including questions pertaining to death, pet euthanasia, animal behavior, legal issues, financial issues and veterinary care.
You understand that the use of this website is merely for referencing purposes and is not intended to be regarded as professional judgment or advice on veterinary care, legal and financial issues.
Hilary Renaissance and the owners of this website or anyone involved with the provision of these services shall not be liable for any damages to users arising from the inability to use the services or from errors caused by negligence or otherwise.
Hilary Renaissance and the owners of this web site are not liable for delays in providing information or carrying out obligations due to factors beyond our control.
General Data Protection Policy (GDPR):
Your privacy is important to us. (This statement of privacy applies to the www.calmpet.com (CP) and www.petpsychicfindslostpets (PPFLP) websites.)
What type of information does CP and PPFLP collect?
We receive, collect and store any information you enter on our website or provide us using automated monitory tools the following ways:
* forms that users can fill out and submit to CP and PPFLP with name, pet's name email address, phone number, address and any other details the user submits on the form;
* emails that you send to us;
* billing details, payments and transactions through PayPal.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. For billing and payments CP and PPFLP also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).
How does CP and PPFLP collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address and other information you submit. CP and PPFLP also uses Google Analytics, Youtube.com, 123formbuilder.com, www.PayPal.com; doubleclick.net; abmr.com and wix.com.
Why does CP and PPFLP collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate CP and PPFLP;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices:
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations;
6. To conduct financial transactions, payment and billing.
How does CP and PPFLP store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Our company uses PayPal.com for online and credit card by phone payments. Your data may be stored through PayPal.com’s data storage, databases and the general PayPal.com applications. They store your data on secure servers behind a firewall.
Our company uses Google Analytics, doubleclick.net, Google Analytics; wix.com: www.123formbuilder.com; www.calmpet.com; calmpet.com; doubleclick.net; www.paypal.com; paypalobjects.com; youtube.com, www.youtube.com, abmr.net and other service providers.
How does CP and PPFLP communicate with your site visitors?
If you submit a form to set up an appointment, ask a question or provide other information, we may contact you via email, telephone, text messages, postal mail and other ways.
We may contact you provide CP and PPFLP services and to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, in person, postal mail and other ways.
How does CP and PPFLP use cookies and other tracking tools?
The following are a list of tracking cookies used on CP and PPFLP: Google Analytics, doubleclick.net, wix.com; www.123formbuilder.com; www.calmpet.com; calmpet.com; doubleclick.net; paypalobjects.com; www.paypal.com; youtube.com, www.youtube.com, abmr.net, www.zoho.com and other service providers.
It's important to note that third-party services, such as Google Analytics, PayPal, Wix, 123formbuilder, YouTube and other service providers and applications used by CP and PPFLP place cookies or use other tracking technologies through CP and PPFLP website, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the CP and PPFLP Privacy Policy.
How can you withdraw your consent?
CP and PPFL generally only keep your information for as long as is reasonably required for the reasons explained in this privacy policy. We keep transactional records (which may include your information) for longer periods if necessary to meet legal, regulatory, tax or accounting needs. We will also retain information if we reasonably believe there is a prospect of litigation, fraud or billing issues.
We maintain a data retention policy which we apply to the records we hold.
For billing purposes, CP and PPFL, www.calmpet.com or calmpet.com stores emails, texts, photos that users have submitted. After one year has passed, users can request that their name, phone number, email address, photos, emails, texts and mailing address be removed by contacting hilary@calmpet.com. Please note, CP and PPFL, www.calmpet.com or calmpet.com will retain information if we reasonably believe there is a prospect of litigation, fraud or billing issues.
Please note, once a user makes a payment either online or using a credit card by phone, that information is stored with PayPal.com according to PayPal.com’s rules, privacy policy and regulations.
Please note, Google Analytics; wix.com: www.123formbuilder.com; doubleclick.net; paypalobjects.com; www.paypal.com; youtube.com, www.youtube.com, abmr.net and other service providers have their own privacy policies and consent policies. The user is responsible for contacting each of the companies above if the user wants to withdraw their consent from that company..
Privacy policy updates
CP and PPFLP reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If you have questions, please email Hilary at hilary@calmpet.com.